Your Aroro jewellery deserves the gentle reverence of thoughtful care. Like a treasured memory, each piece flourishes when treated with intention and grace.

Daily Rituals:
Gently cleanse with a soft, lint-free cloth after each wear, allowing the metal to breathe and maintain its lustrous glow. Store each piece separately in our signature pouches to prevent the whisper of scratches.

Deeper Care:
For sterling silver pieces, use a specialised silver polishing cloth to restore their mirror-like finish. For plated jewellery, avoid harsh chemicals and embrace the gentle touch of warm, soapy water followed by thorough drying.

Preservation:
Remove your jewellery before swimming, exercising, or applying perfumes and lotions. These simple acts of mindfulness ensure your Aroro pieces remain as radiant as the day they first graced your collection.

At Aroro, we understand that anticipation is part of the luxury experience. Each order is carefully prepared with the attention it deserves.

Custom Packaging:
Every piece is nestled within our signature packaging, designed to protect and present your jewellery with the reverence of a precious gift. Our custom boxes reflect the same attention to detail found in every Aroro creation.

Delivery Timeline:
Standard delivery arrives within 3-5 business days, while express options ensure your treasures reach you within 1-2 business days.

Exchanges & Returns:
We offer a 4 day exchange period for unworn items in their original packaging. Should you need to return a piece, simply contact our customer care team, and we'll guide you through our seamless return process with a prepaid shipping label.

Your satisfaction is our commitment, and we're here to ensure your Aroro experience exceeds every expectation.

The art of giving transcends the gift itself - it lives in the moment of discovery, the intake of breath, the smile that follows. At Aroro, we've crafted a gifting experience that honours this sacred exchange.

Signature Luxury Presentation:
Each gift arrives in our distinctive Aroro box, a work of art in itself. The deep, rich tones and tactile finish create anticipation before the first glimpse of what lies within. This isn't merely packaging - it's the prelude to an unforgettable moment.

Personal Touch:
Every gift includes a handwritten note on our bespoke stationery, transforming your message into a keepsake as treasured as the jewellery itself. Our artisans take time to craft each letter with the same precision they bring to our collections.

The Unboxing Ritual:
From the gentle release of our signature ribbon to the soft whisper of tissue paper, every element has been designed to slow time and heighten emotion. The moment when light first catches the jewellery creates a memory that will be cherished long after the occasion has passed.

This is more than gifting - this is the Aroro experience, where every detail speaks to the depth of your sentiment.